Nashua
Nashua Communications
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Standards & Verifications Products are Icasa and SABS certified. |
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A salient feature was the strong market growth of
17%
This year represented the first full year that Nashua Communications – the consolidation of the Siemens Enterprise Communications and Panasonic Telecommunications – operated as a single entity within the group. For this reason year-on-year comparison of results is not meaningful. Results for 2011 indicated a decline in sales compared to budget of around 8% due to a constrained and intensely competitive market, while margins also followed this downward trend.
A salient feature of 2011 was the strong market growth of 17% in converged voice and data, while services offerings grew by 7% – well above the market average – now representing more than 40% of Nashua Communications’ revenue.
The short- to medium-term outlook for Nashua Communications remains positive. The business’ traditional strength in voice appeals to its large and loyal customer base and its technology and in-depth technical expertise, inherited from Siemens, position the business well in its strategy to become South Africa’s leading unified communications solutions and services provider. As PABX sales continue their steady decline, opportunities for converged communications solutions are increasing – a demand we are already capable of meeting.
Managed services, which is a complete offering whereby we design, build, implement and service a customer’s full internal communications requirements, continue to be a key focus for Nashua Communications. This is anticipated to become an increasingly prominent feature of the business. A major highlight for the year was the re-awarding of a five-year contract to service Old Mutual Group, our largest managed services client. We have built a proven track record in this area and demonstrated our strong capability to successfully service clients looking for a converged, managed enterprise communications solution.
Nashua Communications is a level 4 BBBEE contributor and holds both ISO 9001 and ISO 14001 accreditation. The company takes full responsibility for the end-of-life of products supplied to clients, recovering old systems and ensuring that they are recycled by an accredited service provider.